Privacy Policy

At Ally Property Group, we are dedicated to safeguarding your privacy in line with the Privacy Act 1998 (Cth). This document outlines our policies and procedures concerning the collection, use, and protection of personal information.

Information Collection and Use

We collect information necessary to provide you with investment property advice and services. With your consent, we may share relevant information with your mortgage broker or financial planner to assist in your property investment journey.

We utilise your information to identify suitable properties, model and analyse the options for you, manage your ongoing needs, such as investment reviews, and to maintain our relationship with you through communications like invoicing and client surveys. You can opt out of electronic communications if you prefer.

Occasionally, we may inform you about new services, special offers, events, or articles that may interest you. We also send updates on property investment matters via email or post. If you prefer not to receive this information, please let us know.

Internally, we use your information to enhance our services and address any issues.

Anonymous Data and Cookies

We collect anonymous data to analyse website usage, which helps us improve our website and services. This includes information like server address, visit time, and pages accessed, which does not personally identify you.

Cookies are used to gather this anonymous data. They are small files placed on your computer that are harmless and can be accepted or rejected by you. They are removed once you exit our site.

Contact Information

If you provide your email or phone number via our website, it's used to deliver requested services and information. This data is stored securely and encrypted.

Information Necessity

To provide you with comprehensive investment property advice, we need all relevant information from you.

Information Security

We strive to keep your personal information accurate, secure, and confidential, retaining it only for necessary purposes. Your data is stored on a secure, encrypted server.

Disclosure of Information

We do not sell, trade, or rent your personal information.

We may disclose your information to service providers with your consent or in corporate transactions, ensuring they adhere to our privacy standards.

We may also disclose your information if required by law or permitted by the Privacy Act.

Accessing and Updating Your Information

You have the right to access and correct your personal information. Please contact us at [email protected] to request this service, which we provide free of charge.

Consent

By engaging with our property investment advisory services, you consent to the collection and use of your information as outlined in this policy.

Feedback and Concerns

We welcome your questions and comments about privacy. Should you have any concerns or complaints, please contact us at [email protected].